Next step, take it apart. I found something suspicious, a dark spot on the shielded cable to the LCD monitor. It is in the left side near the hinge points.

Conclusion: The short fried important components in the video circuitry. A little web research found that the video circuitry is integral with the main board and that a replacement board costs about $300.
So, we pulled the files off the hard drive and put them on a memory stick. He was glad to have his files back.
Rick
1 comment:
Even Einstein had a failure here and there. :-) And since you actually got all his files off the computer, your friend should be kissing your feet!
Marsh
Post a Comment